Refund Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

We may ask for pictures to verify that the product is in good condition. You will be responsible for postage costs and ensuring that the item reaches us in the same condition received

Due to the nature and popularity of the products we sell, there is a very high risk of receiving counterfeit goods so we are unable to refund on any opened products. If the item returned does not satisfy our requirements we will not accept it.

To start a return, you can contact us at support@collectorskingdom.co.uk. 

Items sent back to us without first requesting a return will not be accepted.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at support@collectorskingdom.co.uk.